Telephone 01295 256261
Welcome to West Bar Surgery
Welcome to our surgery website. We hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services . Also follow the Patient Group tab to the right to read a history of West Bar Surgery.
Unfortunately due to unforeseen circumstances we are unable to cover the Hardwick branch on the following dates.
Monday 10th April and Wednesday 19th April.
Check out West Bar Surgery Results CQC re-visit 2017
WEST BAR SURGERY DO NOT ISSUE PARKING TICKETS
Civil Enforcement Ltd is the parking company that looks after the South Bar House car park. This company is employed by the landlords of South Bar House (Assura) and is nothing to do with West Bar Surgery and the surgery receives no payment from them.
Why is Civil Enforcement Ltd monitoring the car park?
People are parking their cars, sometimes all day, and going to work or into the town to shop. This car park is provided for users of South Bar House only; anyone not authorised to park there will get a parking ticket.
If you have an appointment at West Bar Surgery and you park your car in the car park the ANPR (Automated Number Plate Recognition) camera will take a picture of your car as you enter and record the time of arrival. It will then record the time that you leave as you drive out. When entering the surgery area you should book in with reception, or use the self-book in monitor, then enter your registration number in the smaller monitor on the wall next to it.
Enter your registration number, confirm your registration number, if you have entered your details correct you will see your car details on the screen, you will then have a parking permit for one hour, if your appointment is running late, then please re-enter your registration for a further one hours parking, there is a second registration monitor in the small waiting area.
If you receive a parking ticket for the day you attended an appointment and you know that you entered your registration number into the monitor, you should contact West Bar and speak to them before paying and they will be able to help you. If you pay the parking fine first you will not be able to appeal as you will have accepted that you made a mistake.
PLEASE DO NOT IGNORE the ticket the fine will be for £60 if this ticket is ignored after 14 days the fine will increase to £100, ignoring the ticket after this will result in a larger fine of a minimum £200.
Civil Enforcement Ltd employs about four different companies who are a solicitors chasing team, when a fine and reminders have been ignored, each solicitors chasing team have their own fee and could increase the parking fine to over £200.
Boots Castle Quay and Boots Retail Park have are now changing their collection days to the following:
Boots Castle Quay - Mon, Weds and Fridays, Boots Retail Park - Tuesdays and Thursdays
This means if you get your prescription in paper form there may be a slight delay; this applies only to Boots Pharmacy.
Anyone who is set up for EPS (Electronic Prescription Service) there will be no change
NHS HEALTH CHECK CAMPAIGN STARTING APRIL 2017
The NHS Health Check is a health check-up for adults in England aged 40-74. It's designed to spot early signs of stroke, kidney disease, heart disease, type 2 diabetes or dementia. As we get older, we have a higher risk of developing one of these conditions. An NHS Health Check helps find ways to lower this risk.
If you’re in the 40-74 age group without a pre-existing condition, you may be contacted by the surgery to invite you for a free NHS Health Check every five years.
Patients can call in themselves and book an appointment, the surgery would just need to see if you are on any of the pre-existing disease registers.
The Health Check consists of asking you a few simple questions, and taking your BP, Height, Weight and a blood test.
Once you’ve had your NHS Health Check, your healthcare professional will discuss your results with you.
You’ll be given advice to help you lower your risk of a stroke, kidney disease, heart disease, diabetes or dementia and maintain or improve your health.
One Click Away
Find out when we’re open and what to do when we’re not, all from the comfort of your own home. Convenience doesn’t stop there and you can now access a number of services online.Ordering a repeat prescription , booking an appointment or sending us your comments are just a click away. And if you’re not yet registered with us you can download the necessary forms here too.
Please note we have introduced the facility to book some appointments online. You will need log on details, but only if you haven't registered for online prescriptions already. Please contact us via email@example.com if you require log on information.
If you would like to take a look at our Appointment Guide or our Nursing team Guide please click on the link.
The Big Health and Care consultation
This is your chance to share your views and opinions on proposals to change some healthcare services in Oxfordshire.
Click here to take part.
Click on Rehab 4 Alcoholism icon to take you to the website
Car Parking Update
As you will know the car parking availability at South Bar House is often fully utilised and therefore results in patients having to wait for a space. Whilst we have investigated the availability of additional parking there isn’t any in close proximity to the surgery.
However we have identified that each day spaces are “lost” to people using the car park but not attending the building or attending but then walking into town. It is too expensive to employ a full time car park attendant to prevent the inappropriate use of the car park but with the support of our landlord we have identified a car park management company who, through the use of Automatic Number Plate Recognition cameras, will be able to identify vehicles that have been parked inappropriately.
In essence vehicles will be identified as entering and leaving the car park. Once identified as entering there is a half hour period of parking allowed, which can be extended by the vehicle owner entering the registration number into a computer within the building. This will then accommodate patients whose appointment has been delayed. If the vehicle has not left the car park by the time the parking period has expired the car park management company will issue a parking charge to the vehicle owner.
The car park management company have experience in working in a number of healthcare environments and have confirmed that, in their experience, this method of managing inappropriate car park use has quickly made spaces more readily available to the patient population.
Further details will be available shortly on signs within the car park, and on information available within the surgery.
West Bar Prescription Service
West Bar Surgery have made a new prescription service available. In partnership with Pharmacy2U we have launched West Bar Prescription Service. This service does work differently to other chemists as you can be:
- Reminded to request your next repeat medicines by phone, email or smartphoneapp, before your medicines run out
- Request your medicines by phone, online or app 24 hours per day, when it suits you
- Your medicines will be delivered to any UK address you specify, home, work, neighbour etc
Further details are available via this link www.pharmacy2u.co.uk/westbar
West Bar Surgery has a commercial interest in P2UWest Bar LLP, trading as "West Bar Prescription Service" and therefore cannot make any recommendation to you to use this service in preference to any other pharmacy. The GPs do not seek to persuade you to use this service and this letter should not be taken as amounting to any recommendation of this service by the GPs.
Friends & Family Test
Please see the Friends & Family Test page under the Further Information tab to the right of this page. You can enter the survey via this link www.leavemyfeedback.com/4474
To see the views of our patients select the Friends & Family Test page from the list on the right. The latest result shows 95% of our patients would recommend your surgery.
All patients have a named GP.
This GP is responsible for the co-ordination of all appropriate services required under the contract and ensuring they are delivered to each of their patients where required (based on the clinical judgement of the named accountable GP).
The GP you next see will confirm who is your named GP.
Follow this link to read about how West Bar Surgery contributes to the development of new GPs
NHS England care.data
There are changes coming in how we protect the information that we record in your medical record. The changes make it a legal obligation for us to share your information. The proposed benefits of sharing identifiable data are to help plan and monitor effective patient services especially where you may receive care from several different organisations. Please see the Patient Advice tab to the right which provides further information.
What do you need to do?
If you are happy for NHS England to direct the HSCIC to extract, store and manage your data you need do nothing. The information will automatically be taken from our computer system.
If you do not want your information to be taken you must tell us and we are able to block the upload of your identifiable and personal information.
If you are happy for your data to be used by HSCIC for anonymised reports but not shared with other agencies or companies in identifiable format, let us know so that we can add an alert to your record.
Text Messaging - Appointment Reminders
We have introduced an additional service to help you remember your appointment. You will now receive an appointment reminder by text to your mobile phone the day before your appointment, with the exception of Monday appointments where the reminder will be sent on a Friday.
To ensure you receive a text message please check the number we hold with our receptionists.
Should you not want to receive a reminder by text please advise our receptionists and they will ensure this is recorded.
Health and Happiness
Our team are dedicated to your continued good health and approach your care with professionalism, discretion and friendliness. You can count on a warm welcome from everyone involved here at the practice.
Please take a few moments to look through the website and get acquainted with
everything that's on offer. Find out how to do the sort of things you expect like prescriptions and appointments, but keep surfing and you may also find out about services you did not know we offered.
Choose Well - click here to see the healthcare options available to you.
(Site updated 23/03/2017)