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Telephone 01295 256261

Welcome to West Bar Surgery

 

Welcome to our surgery website. We hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services . Also follow the Patient Group tab to the right to read a history of West Bar Surgery.

Help West Bar Surgery to Help You!
Why is it so hard to find doctors?
Click HERE to find out more


Hardwick Surgery Consultation

Open Meeting on Monday 23rd April 2018, 18:00pm at Hardwick Social Club

You can read the Hardwick Branch Surgery Consultation Click HERE

DOWNLOAD THE PATIENT SURVEY CLICK HERE


Dr Gwyneth Rogers, I am going to be off for a bit, and why.


My oldest boy James (15) needs to have some heart surgery.

I have had lots of love, kindness and support from staff and patients alike which just confirms what a fabulous place West Bar is.

James has a sub-aortic ridge which is a circular rim of tissue just under his aortic valve in his heart. This causes the blood flow to be turbulent & bash against the bottom of his aortic valve. There are two problems with this - it causes the aortic valve to fail and it causes the muscle of the wall of the heart to become too thick trying to pump the blood over the obstruction. The heart specialists have been monitoring things and the blood flow has reached a stage where they need to operate.

The surgery has to be done in Southampton because the JR don't do paediatric cardiac surgery anymore. The cardiac surgeon wants to get on and operate. We have been given a date of Wednesday 11th April and will go down the day before for pre-op checks.

It is very major surgery - he will need to have a big cut all the way down his chest, they will have to stop his heart and use an out of body blood pumping and oxygenating system, and then the surgeon will cut through his aorta and go through the valve to cut out the rim of tissue.

I have annual leave booked that week anyway but obviously I am going to be off for quite a long time. This is why there are no appointments with me available.

I know we will have all your good wishes and support and that I am very lucky to work here.  

Thank-you
Gwyneth


Sainsbury Pharmacy

Sainsbury Pharmacy has said they can only pick up your prescriptions from West Bar Surgery on Tuesdays & Fridays.

This will mean patients using Sainsburys pharmacy to collect their prescriptions may need to give a longer period of time before their medications are ready to collect.


Oxfordshire Minor Eye Conditions Service.

Free NHS assessment for minor eye conditions at a local optician. If you have a problem with your eyes such as those listed inside this leaflet, then this service can assess and treat you. The service is funded by the NHS and is available from local opticians throughout Oxfordshire.
Please click Primary Eyecare Oxfordshire Service to read the leaflet


Click Here Evening and Weekend Hub Appointments

HELP US TO HELP YOU   

Please click HERE to read Cox & Robinson new closing time and Repeat Prescription changes.


Read what patients think of EMIS Patient Access click HERE

Patient Access log in      Repeat Prescriptions   


NHS Couch to 5k Click HERE to read Dr Gwyneth Rogers Story


ZERO TOLERANCE POLICY

You may be aware that we had a recent incident where a violent patient caused a lot of damage at the surgery including smashing up the patient check in screen, signage, lighting and one of the iPad’s used to issue car parking permits.

We would like make all patients are aware that we have a Zero Tolerance Policy regarding violent, aggressive and threatening behavior.  This will not be tolerated and any such patients will be de-registered and asked to find an alternative GP surgery.  In very serious cases, patients are put on the Violent Patient Scheme which means that they have to access Primary Care services at a secure center.


Parking on New Road - A Cyclists View

Working at South Bar House, parking my car in the car park here is not an option.  Many of my colleagues park off site, pay for parking at a pay and display or, as in my case, cycle.  The benefits of cycling are many:  health and exercise, fresh air, low cost.  I also look a vision in fluorescent pink (no lycra)!

Having traversed the traffic and people walking out in front of me, I dodge huge potholes especially by the traffic lights near the Bloxham Road.  Eventually I turn into New Road, alongside South Bar House.   Inevitably cars are parked all along New Road on the single yellow line.   I have looked up the rules of parking along a single yellow line:

A single yellow line indicates that parking or waiting at that roadside is prohibited at certain times of day. The times are indicated by signs at the roadside, which state “No Parking or waiting between 08:00am and 18:00 pm”

We park our bikes under the back of the building, so on exiting I need to turn left onto New Road.  Very often there are vehicles parked on my side of the road opposite the parked cars on the yellow line.  I can’t see round them and I can’t push my bike up the pavement because vehicles are parked on the pavement. 

Access for Emergency Vehicles

What has prompted me to raise this matter is that recently an ambulance could not manoeuvre away from the building with a poorly patient on board.  Please consider this when parking near the surgery.  The paramedic had to physically reverse the car up the road a little bit to get the ambulance out.  The driver may have just ‘popped to the chemist’ but it made a bad situation very much worse.

Occasionally parking attendants patrol to issue parking tickets to drivers parked illegally.  I ask you to think about this, would you want a fine?  More importantly please think about where you are parking in terms of access to this building.  Think of emergency vehicles, disabled drivers, pedestrians and in particular children walking to and from school.    Finally, would you kindly spare a thought for the cyclist who has lots to think about in keeping herself safe without the added problems of illegally parked vehicles?  Thank you

Car Park

All West Bar Surgery patients and pharmacy customers can park in the car park and get a parking permit from the iPad’s situated at the Pharmacy entrance and the West Bar Surgery waiting rooms.


BANBURY PRIMARY CARE

Some of you may have seen an article in the Banbury Guardian 28/09/2017
suggesting that a private company was going to take over West Bar Surgery.

Please click Banbury Primary Care to read the document.


Flu Vaccination.
Flu Vaccinations are still available for at risk patients


Please note
The option to email westbar.scripts@nhs.net will cease on Wednesday 7th February 2018 and patients will be directed to use Patient Access in conjunction with other existing options. 

If you are not already registered with Emis Patient Access then please sign up by following the directions. Click Here


BACK TO SCHOOL
Children pick up all sorts! Please visit the Pharmacy first.

Back to School


If you have a rash or think you may have chicken pox,
please inform the receptionist either on the phone, or at the reception desk when you arrive.


This is a Public Health England campaign to get young people immunised.

​Don’t forget to get your #MenACWY and #MMR jabs this summer! It could save your life. @PHE_uk


Toys

Would Patients bringing children to the surgery, please bring something to keep them occupied. The surgery is a working environment so, although we do have some toys, there is not a lot for children to play with. This is ESPECIALLY the case if you are coming to Monday walk in.


One Click Away

Find out when we’re open and what to do when we’re not, all from the comfort of your own home. Convenience doesn’t stop there and you can now access a number of services online.Ordering a repeat prescription , booking an appointment or sending us your comments are  just a click away. And if you’re not yet registered with us you can download the necessary forms here  too.

Please note we have introduced the facility to book some appointments online. You will need log on details, but only if you haven't registered for online prescriptions already. Please contact us via westbar.contact@nhs.net if you require log on information.

If you would like to take a look at our Appointment Guide or our Nursing team Guide please click on the link.


The Big Health and Care consultation

This is your chance to share your views and opinions on proposals to change some healthcare services in Oxfordshire.

Click here to take part. Big Health and Care

Click HERE for Rehab 4 Alcoholism to take you to the website

 


Friends & Family Test

Please see the Friends & Family Test page under the Further Information tab to the right of this page. You can enter the survey via this link www.leavemyfeedback.com/4474

To see the views of our patients select the Friends & Family Test page from the list on the right. The latest result shows 95% of our patients would recommend your surgery.


Named GP

All patients have a named GP.

This GP is responsible for the co-ordination of all appropriate services required under the contract and ensuring they are delivered to each of their patients where required (based on the clinical judgement of the named accountable GP).

The GP you next see will confirm who is your named GP.


Training Practice

Follow this link to read about how West Bar Surgery contributes to the development of new GPs.


NHS England care.data

There are changes coming in how we protect the information that we record in your medical record. The changes make it a legal obligation for us to share your information. The proposed benefits of sharing identifiable data are to help plan and monitor effective patient services especially where you may receive care from several different organisations. Please see the Patient Advice tab to the right which provides further information.

What do you need to do?

If you are happy for NHS England to direct the HSCIC to extract, store and manage your data you need do nothing. The information will automatically be taken from our computer system.

If you do not want your information to be taken you must tell us and we are able to block the upload of your identifiable and personal information.

If you are happy for your data to be used by HSCIC for anonymised reports but not shared with other agencies or companies in identifiable format, let us know so that we can add an alert to your record.

Text Messaging - Appointment Reminders

We have introduced an additional service to help you remember your appointment. You will now receive an appointment reminder by text to your mobile phone the day before your appointment, with the exception of Monday appointments where the reminder will be sent on a Friday.

To ensure you receive a text message please check the number we hold with our receptionists.

Should you not want to receive a reminder by text please advise our receptionists and they will ensure this is recorded.


register_now

Health and Happiness

Our team are dedicated to your continued good health and approach your care with professionalism, discretion and friendliness. You can count on a warm welcome from everyone involved here at the practice.

Please take a few moments to look through the website and get acquainted with

everything that's on offer. Find out how to do the sort of things you expect like prescriptions and appointments, but keep surfing and you may also find out about services you did not know we offered.  

Choose Well - click here to see the healthcare options available to you.

 


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(Site updated 20/04/2018)
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